Provider
Frequently Asked Questions
The Sniffle App
Sniffle is an app that brings together AI-driven technology with the most advanced services available in virtual care. For patients, it provides access to instant assessment of symptoms, ancillary benefits, discounts, and local resources. For providers, it features instant onboarding, complete admin support, growth strategies, and a research tool. The result is a more holistic view of health for both patients and providers.
Sniffle improves the patient experience in a variety of ways:
- Users experiencing troublesome symptoms can use the app to initiate an AI-powered and curated medical encounter. This interview format generates an instant assessment of symptoms, called an Aignosis, which is 95% accurate, medically-vetted, and safer than self-diagnosing through internet searches.
- Virtual visits tend to be more frequent than traditional ones, which strengthens their relationships with providers
- Patients in geographic areas with limited healthcare options may be able to find a Sniffle provider to meet with virtually
- Sniffle includes access to a prescription discount card, which can save patients up to 85%
- Adding Sniffle Benefits gives users access to a suite of ancillary health benefits with preferred pricing, as well as a powerful search engine for finding valuable local health resources
- Patients have access to a network of virtual care providers 24/7*
*Availability for virtual visits and communications may vary
Sniffle improves this provider experience in a variety of ways:
- Launching a Sniffle virtual practice is faster and easier than other options and it’s the only solution that doesn’t require any training or external support
- A Sniffle practice can be set up within 24 hours, including the ability to write scripts
- Sniffle provides extensive administrative support for virtual care
- Sniffle provides automated marketing services to support a new virtual practice, at no cost
- Sniffle gives every patient experiencing troublesome symptoms access to an AI-driven health assessment, called an Aignosis, which will reduce unnecessary in-person visits to clinics over time, while making patients more proactive with their health
- Providers are empowered to expand their virtual practices beyond brick and mortar locations by acquiring new patients. They can also add advanced practitioners by inviting colleagues to practice under an existing Sniffle practice.
- AI-powered and curated medical encounters, which can be initiated through the app and generate an instant assessment of symptoms, called an Aignosis
- The Sniffle Prescription Card, which tracks current prescription drug costs and can save patients up to 85%
- A suite of ancillary health benefits with preferred pricing, available with Sniffle Benefits
- A powerful search engine for finding valuable local health resources, available with Sniffle Benefits
- A network of virtual care providers, which can be accessed 24/7 *
*Availability for virtual visits and communications may vary
For providers, the Sniffle ecosystem includes access to:- A process for the launch of a virtual clinic, which does not require training or external support, includes the ability to write scripts, and can be completed within 24 hours
- Extensive administrative support, including integrated practices and workflows, patient eligibility checks, charting, intake, coding, integration with a current EHR, and much more
- Marketing support for a virtual clinic launch, including automated services at no cost
- Opportunities for growing your practice beyond brick and mortar, including adding physicians to your virtual practice, expanding your patient base geographically, and strengthening current patient relationships through more frequent interactions
- A powerful AI-driven research tool, created especially for providers
The founders of Sniffle noticed that other virtual care companies offered a variety of features but no one was taking a holistic view of the situation. They looked beyond these features to find the most advanced technology and services available. Then, they created one virtual care ecosystem which would enhance the healthcare journey for both patients and providers.
Yes, Sniffle is secure. We protect patient privacy and data by only giving patients and their providers access to patient information. For added security, we employ a group of tech experts who are constantly testing the system for weaknesses.
Yes, Sniffle is HIPAA-compliant.
As a provider using Sniffle for your virtual practice, you may access its technology and services at no cost. For Sniffle marketing services, you may choose the Level 3 services, which include working with the Sniffle Marketing Team based on negotiated fees. However, using this level of services is completely optional.
Sniffle generates revenue through user subscriptions to Sniffle Benefits, which provides access to a suite of ancillary benefits with preferred pricing, as well as a powerful search engine for finding local health resources.
Setting Up and Using Sniffle
Any healthcare provider licensed to practice within at least one state within the United States may set up a Sniffle virtual care clinic.
Yes, once you set up your Sniffle virtual clinic, you may add your advanced practitioners. The app includes an easy-to-use onboarding process for these practitioners which does not require any training or external support. There are two ways you can expand your practice through this approach:
- Practitioners you add may practice within states where they are licensed
- They may also practice within the states where you are licensed
Sniffle only requests your depository account information and forwards it directly to Stripe. It is used by Stripe to process your co-payments from patients.
You can set up your Sniffle virtual clinic within 24 hours. Beyond that, there are no expectations from Sniffle in regards to how much time you devote to your virtual practice. Unlike relationships with other traditional telemedicine companies, Sniffle providers truly work for themselves. Beyond that, Sniffle’s technology also saves you time in the following ways:
- Patients begin a virtual consultation with a full intake, including eligibility checking, HPI, and family history
- At the conclusion of the visit, patients automatically receive their AVS and providers receive detailed encounter notes and a SOAP note
- Managing staff and other physicians, in addition to integrating with your current EHR, is easily accommodated through the app
- New physicians added to your network can be on-boarded and have their credentials checked, all in real-time
- Providers can begin writing scripts within 24 hours of approval without having to go through the typical approval process for virtual care (you are not working for Sniffle.)
As a Sniffle provider, you may consult with a patient as long as you are licensed to practice within the state where the patient is located. This patient does not need to be a resident of that state and only needs to be physically located there. Additionally, you can add other practitioners to your virtual practice and there are two ways you can expand your practice through this approach:
- Practitioners you add may practice within states where they are licensed
- They may also practice within the states where you are licensed
You must first select a profile for yourself and then begin the process for launching your virtual clinic.
Sniffle helps you in a variety of ways, including:
- When you launch your practice, marketing support services are automatically initiated, at no cost. Our Launch Package includes a press release distributed to local and regional media, as well as ongoing communications.
- You can supplement your launch using our Marketing Toolkit, also at no cost. This includes Sniffle-branded social posts and blog posts ready for publication, a Sniffle logo file, and a “Sniffle Certified Provider” badge graphic.
- Once you’re ready for further growth, you can meet with the Sniffle Marketing Team to develop custom marketing strategies based on negotiated fees.
- You can grow your practice by adding additional providers. Not only does our technology deliver license verification and credentialing in real time, but providers can be invited to join from any part of the country through the app. They can also practice under your license and a virtual practice means you don’t need to add physical space.
- A Sniffle virtual practice also means you can now recruit patients from outside your home state, as long as you are licensed to practice in those states. This creates a new opportunity to make an impact in areas of the country with inadequate access to healthcare.
Sniffle and AI
Although the development of AI is advancing rapidly and generating much discussion, Sniffle’s primary use of this technology for patient medical encounters is safe because it’s entirely curated. First, the interview format for these encounters means that the AI is only responding to answers provided by the patient in order to efficiently and accurately create an initial assessment. This assessment, called an Aignosis, may then be forwarded to a provider. At no time is the AI engine replacing the critical, personal care delivered by providers. Secondly, the data behind these assessments is consistently being curated and vetted by a global team of medical experts. So, there is always a human element included in the process.
Sniffle improves this experience in a variety of ways:
- Sniffle users experiencing troublesome symptoms can use the app to initiate an AI-powered and curated medical encounter. This interview format generates an instant assessment of symptoms, called an Aignosis, which is 95% accurate, medically-vetted, and safer than self-diagnosing through internet searches.
- The Aignosis indicates whether a virtual or in-person visit is necessary, or if other treatments are appropriate.
- If a virtual visit is needed, the provider uses this Aignosis as a starting point for a discussion. This also makes the virtual visit more efficient, which gives the provider more time to focus on patient care.
- This AI-driven process keeps people from self-diagnosing themselves through internet research, which can be inaccurate and lead to a form of anxiety called Cyberchondria*. Additionally, Sniffle users can take advantage of this technology to become more informed about their health over time, and not only when they are experiencing symptoms.
*According to a 2020 study published in Comprehensive Psychiatry
Sniffle improves this provider experience in a variety of ways:
- Because Sniffle users can access the app 24/7 to initiate a curated medical encounter and create an accurate health assessment, they will become more informed over time and learn to be more proactive with their health
- Having a patient receive an Aignosis eliminates traditional internet searches, which can not only be inaccurate but may also lead to a form of anxiety, called Cyberchondria*
- Each AI-generated health assessment streamlines any virtual visit that may follow it
- Sniffle also includes access to an AI-driven research tool, created especially for providers
*According to a 2020 study published in Comprehensive Psychiatry
No, Sniffle does not replace these visits. While a Sniffle virtual visit can address many conditions, it does not address all of them. Additionally, patients who use Sniffle to initiate an AI-driven, curated medical encounter and generate an instant assessment of symptoms, will learn whether an in-person visit is necessary. This assessment is medically vetted and proven to be 95% accurate. Sniffle users are also encouraged to consult with their providers to address these concerns.
This research tool helps providers research and validate symptoms and treatment plans. Inquiries can be submitted in conversational language, results are generated within seconds, and providers can submit follow-up inquiries to build on previous results.
Sniffle Benefits
The founders of Sniffle brought together a national community of healthcare companies to create Sniffle Benefits and improve the patient journey. When patients add Sniffle Benefits, they receive more value through preferred pricing and access to additional ancillary benefits. The Sniffle Benefits card is recognized and honored across the U.S. at hundreds of thousands of participating retailers and healthcare service providers, including Aetna Dental Access, Costco, Target, CVS, Visionworks, and many more. The Sniffle Benefits card gives your patient and their entire family access to preferred pricing across these key areas. Patients can also access a search engine for finding valuable local health resources.
While benefits packages available through traditional health insurance may include a few cost options for ancillary benefits, a family that uses Sniffle Benefits will always pay less during a typical year. This is due to the negotiated and curated pricing Sniffle is able to provide for these benefits, which is not available anywhere else.
See a cost comparison between Sniffle and traditional insurance for vision, dental, and prescription drugs.
Providers who introduce Sniffle Benefits to patients give them a new way to be proactive with ancillary benefits while saving costs. As many providers know, the areas of personal health addressed by these benefits are interrelated. Dental care can influence heart health as the same bacteria found in the mouth is related to blockages of heart arteries. Vision care is related to diabetic conditions. Similarly, other connections support the idea that a holistic view of these areas is important. This means that providers who offer Sniffle Benefits bring more value to their services by helping patients become more informed, more proactive, and better stewards of their budgets.
No, Sniffle Benefits does not replace patient health insurance. It only provides an optional approach to accessing ancillary benefits typically associated with health insurance, such as dental and vision coverage. These benefits include negotiated and curated pricing for Sniffle users.
Sniffle Virtual Care Visits
No additional equipment is required, beyond a strong internet connection. The Sniffle web and mobile interfaces for providers include simple guidance for completing virtual visits.
A Sniffle provider can join a virtual visit from anywhere, as long as the provider is licensed to practice in the state where the patient is physically located during the visit. This patient does not need to be a resident of that state. Additionally, a provider who launches a Sniffle practice and is licensed in a certain state may add other physicians to this practice.
Your patient may be located anywhere, as long as you are licensed to practice in the state where that patient is physically located during the visit. This patient does not need to be a resident of that state.
No formal training is required on the part of the provider before a Sniffle virtual visit. The Sniffle app includes a simple, intuitive interface that will guide you through the process.
You will be paid directly via the merchant account you set up in Sniffle and by your payers through the normal course of reimbursement.
Pricing is determined entirely by Sniffle clinic administrators and providers.
Yes, Sniffle performs this important check before a visit for those patients who wish to use their health insurance and are not paying out of pocket.
Yes, you can set up your Sniffle virtual practice and be approved to prescribe medication within 24 hours. Because Sniffle is certified, providers avoid the typical, more lengthy approval process for prescribing through virtual care. At this time, Sniffle providers are not able to prescribe controlled substances.
Sniffle Administrative Support
Sniffle reduces administrative costs by streamlining administrative tasks in the following ways:
- The Sniffle app can be set up by providers and clinic administrators without any training or external support
- You can integrate your practices and workflows and start seeing patients within 24 hours
- Because Sniffle is certified, providers can begin writing scripts within 24 hours of approval
- Checking patient eligibility and managing appointments are both made easy by Sniffle
- Charting, clinical workflows, intake, coding, integrating with your current EHR, and managing staff and other physicians are all accommodated
- Clinic administrators can access a dashboard to manage their entire clinic and provider network
- Global settings for payers, pricing, coding, and other clinic-controlled attributes can be easily managed
- Providers can be activated, deactivated, and invited with the touch of a button. Plus, credentialing for new providers is automated and completed in real time through the app.
- Patients enter a virtual consultation with a full intake, including eligibility checking, HPI, and family history
- At the conclusion of the visit, patients automatically receive their AVS, and providers receive detailed encounter notes and a SOAP note
Yes, providers can complete all of these tasks, and more, using Sniffle.
Yes, Sniffle contains and supports all of this documentation. This includes the following:
- Charting, clinical workflows, intake, coding, and integrating with your current EHR are all accommodated
- Clinic administrators can access a dashboard to manage their entire clinic and provider network. Global settings for payers, pricing, coding, and other clinic-controlled attributes can be easily managed
- Patients enter a virtual consultation with a full intake, including eligibility checking, HPI, and family history
- At the conclusion of the visit, patients automatically receive their AVS, and providers receive detailed encounter notes and a SOAP note
Yes, Sniffle provides this summary for every virtual visit.
Yes, Sniffle has a practice management dashboard, which enables administrators to manage global settings for a multi-provider practice.
Yes, all Sniffle patients are required to virtually sign these documents as part of the intake process before they participate in a virtual visit.